All You Need To Know About Monipoint's POS, Customer Care Number, Email Address, POS Request and How To Work With Monipoint POS.

 All You Need To Know About Monipoint's POS, Customer Care Number, Email Address, POS Request and How To Work With Monipoint POS.

Monipoint is a digital financial service provider company which was invented TeamAPt in the year 2019, for the first time it was lunch as agent banking in Nigeria but they latter upgraded to microfinance bank which was licence by CBN ( Central Bank of Nigeria) and also insured by NDIC ( Nigerian deposit insurance corporation).

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Monipoint company later on come out with with POS ( Point of Sell) business which health small and the medium company to make successful business transaction between them and their customers, there is allot of financial services companies in Nigeria that provide POS but monipoint stand to be the best among them due to their highly efficient network for smooth transaction and the less issues and their financial transactions.

I'm writing this article based on experience that I'm working with Monipoint POS and I'll write what I know about it in terms of customer service issue like phone number, email address and other Monipoint customer service that people don't know.

How To Get My Opay Statement Of Account In 3 Simple Steps

How ever I'll discuss about some steps to check out transection statistics, statement of account, know the different between pending transaction, approved transaction and declined transaction, I'll also make a recap of some important things like accepting transfer from other Bank to Monipoint Terminal.

UBA customer care number

Monipoint customer care phone number, email address and whatapp chat 

Monipoint has different types of customer care services, apart from social media handles There's other 4 simple ways to contact Monipoint customer care as follows:

• Monipoint Customer Care Number
• Monipoint customer care Email Address
• Monipoint whatapp chat Link
• Monipoint web live chat 

Monipoint customer care phone number 

You can contact Monipoint customer care using their tall free phone number ( Here's the Monipoint customer care phone number +23418889990 ).

Fortunately the call on this number is free but unfortunately they are not working during the weekend days, Monipoint customer care number works only during the week from Monday to Friday  From 9Am To 10PM and the average respons time is 2min.

Monipoint customer care email address 

Here's the monipoint email address for any financial transactions support and errors that might arise SUPPORT@MONIEPOINT.COM 

Kindly send your enquiry regarding transaction and anything related to Monipoint they'll Send a respond in a very short period of time.

Monipoint whatapp chat Link 

Monipoint has a whatapp chat system Wich you can use to contact them for support kindly open your money point android application, click on More bottom, click also on Help/Support

You'll see a list of support option ranging from whatapp chat, web live chat and other Monipoint support channels.

Monipoint POS Request Process 

If you are willing to apply for Monipoint POS it's only very easy steps you have to follow for you to do that, you can either request it from their agent ( Monipoint Agent) or through their customer care service email address.

Kindly email them with your details and state your request with them they'll contact you for POS payment and delivery.

List of some Monipoint Special features and how They Work 

In this section Of the article I'll highlights some important features of Monipoint and explain how it works in the monipoint POS.

1. Monipoint Cards Transfer 

This is a type of transfer using Monipoint POS in Wich you'll withdraw money from customer account and at the same time send it to another customer in one transaction.

What make it special is that instead of you to make a double Transection ( i.e withdrawal and normal transfer) then you Marg them together at once Wich will save your time and charges on the POS.

All you do is To put the account number of the customers you are sending money to, input The amount to withdraw from ATM card and the amount you want to send to the receiver.

2. Account Statement on Monipoint 

Transection History is present in any financial services platforms but monipoint account statement section is the best and special due to the following reasons:

• It consist the balance before and balance after in each single transection history Wich help customer understand if the transaction is done without any issue or the money is not yet drop in the account after that transaction.
• It has a specific guidance on the transaction status that it's either PENDING, APPROVE OR DECLINED.
•  It has notification of the transaction update to let's customer understand the new update about previous Transection
• Apart from account statement there's also account history for both online and offline in the monipoint terminal Wich help you understand your transaction situation very well.
• You can also request for full account statement on Monipoint Application under Account details, then chose Either standard account statement Wich will gives a summary of your account statement and Extended Account Statement Wich will gives full details of the transaction occurred in your account and send a PDF or EXEL copy to your email address.

3. Monipoint Network 

This is another important part of Monipoint POS that will help you To cross check the network status of any Bank in Nigeria for both Deposit and withdrawal network in any ATM Card And also Airtime Topup from different mobile network providers.

4. Monipoint customer care service for transaction issues 

To be honest Monipoint has a very good customer care service even doo it's talk free phone number only works on working days but issue can be resolved through Thier email address 24/7.

Pending transaction can not last for much time it'll either reverse To the monipoint account or approved to the customers.

Any critical issue can be resolved in 24 hours in Monipoint terminal according to my working experience with it.

5. Checking Balance On Monipoint 

Ability to check customer Card balance is another great feature of Monipoint POS that allows you to and your customer know if his account balance can allow him to do business with you.

6. Ability To Accept or Declined Pending.

 Transaction waiting for approval, henceforth Monipoint can print  customer's recipe copy for any transfer from outside of the POS To the POS.

List Of Important Question About Monipoint's POS

• How much does Moniepoint charge for 1000000?

The charges on Monipoint POS transaction is 0.5% from N20,000 downward, and N20 for Transection above 20 thousand.

I have never make a 1 million Naira transaction directly but even 500 thousand Naira is N20 according to my experience therefore even 1 million is N20.

• Is Moniepoint a bank in Nigeria? 

Yes Monipoint is a micro finance Bank licensed by Central Bank bank of Nigeria and Also has insurance deal with NDIC.

• Is Moniepoint a bank or wallet? 

Monipoint is not a wallet rather a large financial services platforms for small scale and medium business 

• Who is the founder of Moniepoint POS?

Tosin Eniolorunda

•  Is Moniepoint under microfinance bank? 

Yes it's under Monipoint microfinance bank 

•  Does Moniepoint have ATM card? 

Yes Monipoint now have ATM card that can be use to withdraw money from ATM machine and any other money dispatch station.

• Which bank has the best POS in Nigeria? 

I can't say the exact best POS in Nigeria but monipoint and OPay POS Stand To be the best among others I know

•  What is the limit of Moniepoint? 

The only limitation of Monipoint POS I know is inability to make an OTP withdrawal like first Bank POS and OPay POS.

• What is Moniepoint withdrawal limit?

Monipoint has different limit depending on the level your are, they have level 1 to 5 whare level 5 is unlimited for both deposit and withdrawal.

•  How much is Moniepoint card? 

The price of Monipoint ATM card is N2000 according to what I was charged but I don't know if there's different somewhere else.

• Who's The CEO of Monipoint?

Tosin Eniolorunda is the Chief Executive Officer ( CEO) of the monipoint.

• Is Moniepoint safe? 

Yes Monipoint is safe and secure as it's under central Bank regulations and also have a huge insurance with Big Nigerian Insurance campany NDIC 

• Where Is the headquarter of Moniepoint?

Monipoint has different office in Nigeria, in please like Abuja, Kaduna, Oyo and Lagos but the first And the Head office is located in Oyo state as follows OYO-IBADAN ROAD, IDI-AGBA, ILORA, OYO

• What is the real name of Moniepoint? 

The real name of Monipoint is Monipoint but they use Tobe under TEAMAPT Before transforming to microfinance bank.

• Who owns Moniepoint in Nigeria? 

TEAMAPt on Africa's Fintech Future is known as the owner of Monipoint.

• What is the new name for Moniepoint? 

Monipoint is the New name of Monipoint from TEAMAPt for Africa's Fintech Future to Monipoint.

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